Terms and Conditions

Nothing is more important to us than your complete satisfaction. That is why we take great care creating our chocolates and hand packing your order. We guarantee that your order will arrive at the peak of freshness and in the best possible condition.

Shipping and delivery

We ship usually via FedEx Express 2/3 days with a $30 flat rate anywhere in Canada and a $15 flat rate for the GTA. Orders can be shipped overnight on request with an extra cost. Orders received Monday – Friday prior to 1pm PST ship the same business day, after 1pm PST they will ship the next available business day. Orders received after 1pm PST Friday, and anytime Saturday and Sunday, will ship on Monday or the next available business day.

Warm weather shipping and delivery

When shipping or delivering in warm weather, we use ice packs and insulated packaging to ensure your sweets arrive in excellent condition. Please make an effort to notify the recipient that a sweet gift is on its way so the package is not left outside in warm weather for too long.

Cancellation policy

Orders can be canceled the same day if the package is not already shipped. Order placed and cancelled could be subject to pay a $10 cancellation fee, especially for perishables items.